Abstract
Arbitration is usually described as a semi-judicial, evaluative process, where the parties to a dispute surrender their responsibility for its resolution to a disinterested third party. The arbitrator is expected to listen impartially to the arguments of both sides and, on the basis of the evidence put forward, decide the issue between them. This paper questions the validity of the typical image of arbitration and suggests that a more comprehensive understanding can be developed if it is viewed in the context of different models of negotiation. It is argued that the arbitrator is likely to have at least two contrasting roles: (1) that of manager of the process of concession-convergence, when the issues in dispute are relatively straightforward; and (2) that of joint negotiator with the parties, constructing a framework for a future detailed resolution of the dispute, when the issues are more complex. The parties, on the other hand, are likely to be differentiated according to their previous experience of arbitration. While the more experienced participants may be able to make skilful strategic use of the procedures, the inexperienced are likely to be adversely affected by the evaluative/judicial public image of arbitration.
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Webb, J. Arbitration: Semi-judicial process or negotiation?. Current Psychological Reviews 2, 251–268 (1982). https://doi.org/10.1007/BF02684460
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DOI: https://doi.org/10.1007/BF02684460