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Toward a Discovery and Strategic Alignment Matrices for Socio-technical Systems’ Design

Towards A Multi-aspect and Multi-field Modeling Architecture and Complex Social Systems and Virtual Communities’ Design

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Community Informatics Design Applied to Digital Social Systems

Part of the book series: Translational Systems Sciences ((TSS,volume 12))

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Abstract

In the introduction of the present book, we have underlined the fact that the socio-technical systems’ complexity and extent are experiencing an exponential growth in the strong progression of global markets, technological capacities, social media platforms, consumers’ and users’ expectations and social needs. All these factors contribute to the complication of websites, portals, collaborative networks and virtual practice communities’ co-design dedicated to human development that expands beyond the formal paradigm of traditional engineering systems. These challenges force software engineers, technology managers and the all ICT users/designers to consider technological platforms, social media and collaborative technologies like broader systems components containing not only technical aspects but also social and human aspects. The current conceptual models, coming from software engineer systems and the social science field (human-computer interaction, computer-mediatized collaborative work, Scandinavian participative design, interactive design, digital design), are limited in their perspectives, more specifically in their aptitude to represent the information and complex virtual systems’ architectures. This chapter presents a conceptual structure and a modeling framework seeking to improve the existing socio-technical systems’ design architectures. Returning to the notion of social architecture, we suggest an analysis and design framework that allows to jointly optimize, operationalize and instantiate architectures defined in the previous chapters (technological, organizational and informational, participative and collaborative architectures) for the DSS design as ICT-mediatized human activity systems (social media, collaborative platform creativity tools).

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Notes

  1. 1.

    Voir le site Web d’IDEO Design <www.ideo.com>

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  1. Department of Social and Public Communication of the Faculty of Communication, University of Quebec in Montreal (UQAM), Montreal, QC, Canada

    Pierre-Léonard Harvey

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Harvey, PL. (2017). Toward a Discovery and Strategic Alignment Matrices for Socio-technical Systems’ Design. In: Community Informatics Design Applied to Digital Social Systems. Translational Systems Sciences, vol 12. Springer, Cham. https://doi.org/10.1007/978-3-319-65373-0_9

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